Frequently Asked Questions
Please check these FAQs before you ask. :)
Q: Where or how can I contact you?
A: Please click on "Contact" from our menu. We apologize the new
layout may confuse you. Please click on "Contact" and send an email
Info@HongKongHypermarket.com with your inquiry.
Q: I found your website from the famous
search engine. Can I link your website?
A: We appreciate your interest. Please send your information before
linking your site. Also please do not link our website to any
pornographic website or any illegal content website.
Q: Can I buy directly from
Hong Kong Hypermarket?
A: No. If you are purchasing either products or services, you're purchasing
directly from the merchant or the service provider. We are here to
aid you to find the merchants and the service providers. For the T&C
of purchase, please check with the merchant or the service provider
prior to purchase.
Q: I am looking for products/services.
Is this free for me?
A: If you are a buyer, then it is free of charge for you. Please seek for
the best deal and have a fun. :)
Q: I am from oversea. Can I buy from
A: We, Hong Kong Hypermarket, do not sell directly to the customers, so
this will be up to the merchants and service providers. Please
contact the merchants and service providers.
Q: Do I need to register?
A: For the normal usage, you don't. If you like additional services, it is
up to you. The registration isn't a bad thing to let us know who
Q: Can I pay by credit card?
A: Yes, of course. But it could be vary among the merchants and service
providers. Some merchants may not ship anywhere except your billing
address or alternative shipping address to protect the credit card
fraud. But it is actually your protection. Please work together with
the merchants and service providers to process safe credit card
Q: Do you have an API? I want to connect
to my website.
A: Sorry, we don't have that feature yet. We like to keep things simple as
possible. But it's good question!
Q: I purchased the products/services
from you. But I am having a problem. Can you help?
A: When you purchase your products or services, you're directly purchasing
it through either the merchants or service providers, but not from
Hong Kong Hypermarket. Please contact them for any problems.
Q: I am an online merchant. How can I find the
information for advertising?
A: We appreciate your interest. Please let us know your business information and
what services you're interested in. Please click on "Contact" and send an email
to Info@hongkonghypermarket.com with your inquiry.